rowid,report_id,rec_number,significant,text,questioned_costs,funds_for_better_use
83,actions-need-be-taken-improve-services-provided-taxpayer-assistance-centers,1,No,"The Chief, Taxpayer Services, should ensure that taxpayers without scheduled appointments are provided an opportunity to wait for an available TAC assistor on a first-come, first-served basis.",0,0
84,actions-need-be-taken-improve-services-provided-taxpayer-assistance-centers,4,No,"The Chief, Taxpayer Services, should ensure that TAC managers enforce procedures for providing CSS cards at TACs.",0,0
85,actions-need-be-taken-improve-services-provided-taxpayer-assistance-centers,5,No,"The Chief, Taxpayer Services, should Ensure that TAC managers enforce procedures for wearing name tags at TACs.",0,0
86,actions-need-be-taken-improve-services-provided-taxpayer-assistance-centers,6,No,"The Chief, Taxpayer Services should ensure that TAC managers enforce procedures for treating non-English speaking customers properly at TACs.",0,0